Why Locals Love Baskin Robbins
Located at 343 Glendale Ave in the heart of St. Catharines, Baskin Robbins is more than just an ice cream shop — it’s a destination for anyone seeking a joyful, indulgent treat paired with warm, welcoming service. Renowned for its extensive selection of velvety ice cream flavors, Baskin Robbins offers a rich tapestry of sweets that appeal to every craving, from the classic to the adventurous.
Step inside and the inviting ambiance, combined with friendly smiles from staff like Toleen, Sarah, and Manpreet, immediately sets the stage for a delightful experience. Their genuine care and enthusiasm elevate each visit, making you feel valued and confident in your choices. Whether you’re a picky eater or a devoted lover of unique flavors, their patient and knowledgeable team makes every recommendation count.
The menu is a celebration of creamy, decadent treats that sparkle with freshness and quality. Don’t miss the Frozen Beverages such as the Cappuccino Blast® — a smooth blend of 100% Arabica coffee, vanilla ice cream, and ice, offering a refreshing yet rich coffee kick at CA$9.99. For those craving a fruitier note, the smoothies in Mango or Strawberry flavors provide a refreshingly light, nondairy option crafted with real fruit at CA$8.99.
If it’s milkshakes you seek, Baskin Robbins delivers classic favorites, custom blended to perfection with your preferred ice cream flavor at CA$8.99 — the epitome of creamy decadence. For a grand finale or a special celebration, their signature Ice Cream Cakes are a must-try. The Oreo® Cookie Cake boasts an irresistible combination of Cookies ‘n Cream ice cream surrounded by real OREO® Cookies, drizzled with dark chocolate and edged by a fudge border, offering a delightful fusion of textures and deep chocolatey flavor at CA$70.99. Equally tempting is the Fudge Topped Cake, an all-ice-cream delight enveloped in luscious fudge.
For those moments when you want layers upon layers of indulgence, the Ultimate Take Home Sundaes like the Cookie Dough Deluxe or the Chocolate Brownie Deluxe are perfect. Each spoonful reveals a rich medley of fudge, cookie dough pieces, and premium ice cream flavors that create an unforgettable harmony of taste and texture — truly a celebration in every bite at CA$13.99.
The glowing reviews from locals and visitors alike paint a vivid picture of a place that excels not only in product quality but in customer experience. Ihsanullah Hamdard describes his visit as “one of the best ice cream experiences” he’s ever had, highlighting the friendly service and fantastic flavor range. Judy Osman praises the rapid, friendly service and the positive energy of staff member Toleen, which made her day brighter. Dennis Bustos and Abhinav Singh Rawat echo similar sentiments about the outstanding customer care, spotlighting the helpfulness and patience of Baskin Robbins’ team. Even special orders, like an Oreo cake with personalized color contrasts, are met with excitement and skill, as shared by Cocoa Butter Martin — showcasing the shop’s commitment to delighting customers in every detail.
Whether you’re craving a quick frozen beverage, a creamy shake, a show-stopping ice cream cake, or a decadent sundae, Baskin Robbins on Glendale Ave promises an experience that is as pleasurable as the treats themselves. It’s a place where the magic of ice cream comes alive through heartfelt service, unforgettable flavors, and a genuine passion for making customers smile.
See the Space & Food
What Makes This Place Friendly
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Coffee
- Debit cards
- Credit cards
Real Reviews from the Community
- Mar 21, 2026
⭐⭐⭐⭐⭐ Amazing Experience at Baskin Robbins! I recently visited Baskin Robbins at 343 Glendale Ave in St. Catharines, and I have to say it was one of the best ice cream experiences I’ve had! From the moment I walked in, I was greeted with friendly smiles and genuine warmth that made the visit truly memorable. Delicious Treats: The range of flavours was fantastic — rich, creamy, and perfect on a warm day. Every scoop tasted fresh and made with real care. Outstanding Service: A special shout-out to Vaneet, whose customer service was absolutely exceptional. She was attentive, cheerful, and went above and beyond to help with recommendations. Her positive attitude and genuine kindness made all the difference and turned a simple ice cream run into a delightful experience. Whether you’re looking for a sweet treat with friends or just a refreshing dessert to brighten your day, this shop is definitely worth the visit. Highly recommended!
- Mar 12, 2026
I had the BEST experience at Baskin Robbins! The ice cream was insanely good—so fresh, creamy, and full of flavor—and the service was super fast. But what really made my visit amazing was Toleen. She was so kind, sweet, and welcoming, and genuinely made my day better with her positive energy. You can tell she truly cares about customers, and that makes such a difference. This is hands down the best ice cream place, and Toleen is the best—give her all the praise! I’ll 100% be coming back. P.S. I recommend the caramel turtle ice cream!
- Mar 8, 2026
Baskin Robbins at Glendale has amazing ice cream flavors but also great customer service. I'd like to especially mention a staff member by the name of Sarah, she always gives great customer service! I highly recommend this location.
- Feb 5, 2026
Went there as my sisters were having an ice cream craving. We weren’t sure what to order since my sisters are quite picky eaters, but Manpreet at the counter was extremely helpful and patient with us. She took the time to recommend what to try, and we ended up loving her suggestions! Kudos to people like Manpreet who genuinely care about helping customers and create such a great service experience.
- Dec 15, 2025
I asked for an Oreo cake with dark grey and light grey contrast and it turned out great. My son actually loved it. They did an amazing job and the customer service was great as well. She was just as excited about my idea as I was. Thank you again!
- Dec 12, 2025
The employees at this Baskin Robbins went above and beyond to make this special cake that looks just like a favorite toy. The cake was a big hit! Thank you so much to the wonderful employees at Baskin Robbins
- Dec 3, 2025
I had an amazing time at Baskin Robbins! Their selection of flavors is unmatched, and every scoop is rich and creamy. The staff was incredibly welcoming and made my visit extra enjoyable. I suggest trying their seasonal offerings—they never disappoint! The atmosphere is clean and inviting, making it a great choice for a sweet indulgence anytime. I give it a solid five-star rating!
- Dec 2, 2025
Brand new Baskin-Robbins in town that opened on March 31st, 2022! I brought the kids here and they even had a vegan option for us! Loved it.